TERMS + POLICY

Please read before booking and sending deposit.

GUEST policy

Service dogs must show proof ID.  Because of strict sanitation and safety laws, they can not go inside procedure room. We are not responsible for watching your dog. Please be considerate of the fact that you are inside a microblading studio with strict sanitization laws similar to a tattoo studio.

Please leave your children at home. This is a place of business where our clients come to pamper and treat themselves! Our technician requires concentration to give you your best results. We kindly ask that you please be respectful of others and leave all potential distractions behind.

We have the right to deny service to anyone.

All appointments booked will now be requiring a $100 non-refundable deposit. You will be required to pay this amount when booking, as soon as possible! You have until 6:00pm to make your deposit on the day it was booked, otherwise the appointment will be automatically cancelled.

This amount will go towards your service fee. This amount is non-refundable and non-transferable for any cancellations including day-before cancellations, or any cancellations made after sending the deposit, even if cancelled within 24 hours of sending the deposit. Once the deposit is sent it is non-refundable.

This amount is transferable within a reasonable amount of time of scheduling your appointment (a few weeks).

Rescheduling:

Clients are able to reschedule twice as long as it’s within a couple of weeks (3 weeks or less) from the appointment date. After the second time you will need to pay another deposit fee of $100 and you will lose your initial deposit.

If you need to reschedule more than 3 weeks from your appointment, you will only be able to reschedule once per deposit instead of twice. If you wish to reschedule again you will need to pay another deposit.

While we understand everyone has varying comfort levels, we cannot claim responsibility for uncertainty after the appointment is booked and the deposit is made. We appreciate your understanding of our policy!

Please communicate with us ahead of time and we will do our best to help you out. Please contact us for any questions, thank you!

This amount must be paid via Venmo only!

NO REFUNDS!

We cannot claim responsibility for negligence of client for not reading our FAQ or terms + policy. If you book your appointment and send your deposit, the deposit is NON-REFUNDABLE.

While we understand the excitement of booking an appointment, please read the information we have carefully prepared thoroughly to see if this/these service/s are right for you at the time of booking!

DEPOSITS

cancellations

A minimum of 48 hours is required to reschedule your appointment without penalty. If you reschedule or cancel your appointment less than 48 hours prior to your appointment or on the day of, your $100 deposit will be forfeited and a new deposit will have to be made.

Same day cancellations or decision to not proceed with the service during the appointment will result in the forfeit of your deposit as well as a 50% service charge of the procedure you have booked for that day.

If there is a medical emergency that results less than 48 hours prior to your appointment, please give us a call and we will reschedule your appointment with no penalty. If you do not show up to your appointment with no prior notice, your deposit will automatically be forfeited and your appointment will be cancelled.  

Late Policy:

Please be on time for your appointment. If you are running late to your appointment, please contact us via call or text with your exact ETA to our studio. There is a 15 minute grace period for all appointments. Arriving later than 15 minutes will result in the forfeit of your $100 nonrefundable deposit and automatic cancellation of your appointment. If you wish to reschedule your appointment, a new deposit will have to be made.  

We send a confirmation text message the day you make your appointment and the day before you make your appointment for this reason.

** Please refer to “Rescheduling” under “Deposits” for information on rescheduling appointments.


Please be considerate and respectful of our time and profession as it is valuable.

We have the right to refuse anyone service for being more than 10 minutes late without notice, no-shows, multiple cancellations, and frequent rescheduling. Please be considerate of our time and profession.

DISCOUNTS + REFERRALS

As the nature of our services are based off of referrals to friends and family, we do not offer any discounts or special rates for referrals or groups. The only discounts we offer are to our loyal clients who meet either of our special rate requirements.

For more information please see below in “Returning Clients.”

RETURNING CLIENTS

Returning clients within 6 months and 2 years are qualified for a special rate through our Loyalty Program for the same service received (i.e. If client received microblading service for eyebrows, the special rate is for the same service, not a new service.)

We are so incredibly grateful to work with so many beautiful clients and help them achieve their goals. We do not offer discounts or special rates for those who do not meet these requirements as we feel our loyal customers deserve these discounts as a special service!

These discounts are applied from your last paid appointment, not your complimentary retouch service. It is not our responsibility to remind you of your next touch up.

6 months

  1. Microblading: $250

  2. Microblading + embroidery combo: $250

  3. Basic Eyeliner: $250

  4. Design Eyeliner: $250

  5. Hairline: $400

    A complimentary touch up is not included in our 6 month special rate.

2 years

  1. Microblading: $560

  2. Microblading + embroidery combo: $560

  3. Basic Eyeliner: $400

  4. Design Eyeliner: $480

  5. Hairline: $720

Rates are susceptible to change at our discretion.

COMPLIMENTARY SERVICES

All of our services come with an optional, complimentary, touch up that is not mandatory, within 1 month of your initial appointment. We recommend coming in 2-3 weeks out in case clients may need to reschedule. Touch ups typically take 1-1.5 hours.

If you cannot make it within this time then you will not be able to receive this complimentary service. No exceptions.

Is the touch up included in the price?

No, the optional, complimentary, touch up is not included in the price of your first session. It is a completely optional and complimentary service we provide for our clients. If you need additional touch ups after this service, a fee is charged. Everyone heals differently and is unpredictable. While we disclose all potential issues as best as we can, we are not responsible for your outcome as it heavily relies on following proper preparation/aftercare and your skin.

**There is no separate fee for this service! However, as most of our clients do not need or want this service, we accept gratuity if you would like to receive it.

Is the touch up mandatory or necessary?
No, we do everything in the initial session! Many of our clients are from out of town or unable to return to receive the optional complimentary retouch. Most of out clients do not need this service, however, we book this appointment for you at the end of your initial appointment just in case you need to make any slight adjustments. Clients are welcome to cancel this appointment after healing (7-10 days) if they are happy with their brows.

Our technician has over 20 years of experience and prides herself in being able to complete the service in just one session, unlike most technicians. Many of our clients do not take advantage of our complimentary service, but is there for those who would like to! Gratuities are appreciated for this service.

A complimentary touch up is not included for those who choose to take advantage of our 6-month special rate.

CONSULTATIONS

Consultations are $50 and run for 15 - 20 minutes.

Appointments for services booked include consultations and the consultation fee is waived.

If you book for a consultation only, this amount does not go towards your next appointment if booked at a later date. You will have to pay a $50 deposit to book your consultation and this amount will waive your deposit fee on the day of your consultation.

Service booked but you choose not to go through with it, even before your consultation starts:

If you book an appointment and choose not to go through with the service, you will be required to pay a $50 fee if you did not make a deposit for our time.

You will have to pay this fee if you come in for your appointment, even if you do not do the consultation. All clients must read our FAQ prior to booking their appointment or inquiring about availability for this reason. We cannot claim responsibility if you did not read our FAQ or Terms + Policy and have an issue interfering with receiving our services.

PAYMENT

Acceptable forms of payment:

  1. To receive the cash discount, payments must be in CASH ONLY. We do not have an ATM or bank here so please prepare the amount ahead of time if you want to receive the cash discount. Otherwise, you may pay with card.

  2. Major credit and debit cards

WE DO NOT ACCEPT:

  1. American Express

  2. Checks

  3. Contactless payment such as Venmo, Apple Pay, Zelle, etc.
    Venmo payments are only acceptable for deposits only!

GRATUITIES

Gratuities are appreciated and welcome!

BOOK AN APPOINTMENT

We accept appointments via phone/text
213-700-8461
Please feel free to call us for priority in booking.

For any additional inquiries that are not listed in our FAQ section, you may call/text/email/DM us on all platforms and we will get back to you as soon as we can!

Please visit our Prices page for additional information on pricing and our consultation pricing.